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Louviers, CO, United States, 80131-9900 · Louviers, Normandy, France
Description
Wage: $16.83 to $21.01 hourly
Job Type: Part Time (20-34 hours per week)
Closing Date: 11/8/26 or until filled
Purpose: Reporting to the Branch Services (BS) Supervisor, the Customer Experience Associate I performs customer service duties, assisting customers with self-directed activities, locating library materials, using the catalog, circulation assistance, and merchandising materials. This role serves as a first point of contact for customers and provides excellent customer service by actively building connections with guests and proactively serving a diverse population using our CARE service model.
Essential Duties and Responsibilities:
Customer Service (85%)
Performs other duties as assigned.
One DCL Commitment: It is an expectation of each employee that you will exemplify Douglas County Libraries Brand, Culture and Values of welcoming to all, continual growth and authentic relationships.
Benefits: Douglas County Libraries (DCL) is a Colorado PERA Member Employer, so you will be enrolled in Colorado PERA. For details on member benefits go to www.copera.org.
Elective DCL benefits include:
Additional DCL benefits include:
*Benefits are subject to change
Requirements
Experience and Qualifications:
Required
Preferred
A combination of experience and education will be considered.
Physical Requirements: Must have a reliable method of transportation between all DCL locations. Must have the physical ability, stamina, mobility and manual dexterity to support a 7-day a week operation. Work at computer work-stations repetitively and for extended periods. Ability to read as small as 8pt font.
Salary Description
$16.83 to $21.01
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