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The Inside Sales Representative is responsible for finding new agents, retaining the current agent portfolio and developing innovative solutions for bettering sales and service. The job plays a crucial role in establishing relationships and marketing MoneyGram’s brand. The Inside Sales Representative sources new sales opportunities through inbound lead follow-up and outbound phone/e-mail contacting.
What you'll do:
Generate revenue via phone or virtual meetings by obtaining agent information, understanding and interpreting competitive requirements, providing market information, and developing accounts in collaboration with the sales team.
Follow a script to advertise products to interested consumers.
Facilitate the entire sales process from initiation of the original call through finalization of account set-up for each agent.
Fill and communicate orders.
File documents, updates, and product information.
Respond effectively to consumer questions.
Explore opportunities to create leads.
Develop current accounts.
Troubleshoot, track problems and navigate agents through MoneyGram support structure.
Other duties as assigned.
What we're looking for:
Education and Experience:
BA/BS degree in related field preferred or equivalent work experience.
2+ years’ experience in a sales role, selling, and servicing customers.
Skills and experience:
An engaging, outgoing personality and passion for helping customers.
Ability to communicate to both prospects and customers.
Ability to meet sales goals.
Ability to close sales.
Ability to build relationships.
Data entry skills / Excel / SF knowledge is preferred.
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