Overview and Responsibilities
As a part of the CVTC Dental Clinic, the dental assistants assist dentists and dental students with dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; and performing procedures in compliance with the dental practice act.
Responsibilities:
- Demonstrate commitment to customer service standards.
- Start-up clinic in the morning and shutdown at the end of the day, depending on scheduled hours.
- Work with CVTC dental assistant program students participating in their clinical experience.
- Work collaboratively with all staff members to coordinate scheduling for procedures and optimize communication with dentists, staff, faculty, labs, etc.
- Inform patients of office policies and procedures and efficiently obtain informed consent from patients.
- Provide front desk coverage and chart filing as needed.
- Demonstrate flexibility with scheduling and operations.
- Assist multiple clinic dentists; anticipate needs of dentists during procedures to increase productivity without compromising infection control.
- Perform blood pressure checks, take and record vital signs, review medical histories, and report findings to dentist.
- Dispatch lab work appropriately and timely.
- Provide four and six handed delivery of dentistry.
- Provide health education to improve and maintain oral health of patients.
- Monitor clinic to ensure enforcement of safety measures, proper environmental conditions, etc.
- Sterilize dental instruments and equipment for each patient according to infection control guidelines.
- Review and complete weekly maintenance list as a team.
- Update exposure control manual to comply with Occupational Safety and Health Administration (OSHA); Department of Industry, Labor, and Human Relations (DILHR); and Center for Disease Control (CDC) guidelines on Universal Standards as directed by clinic manager.
Required Knowledge, Skills and Abilities:
- Current knowledge of dental materials, products, and procedures.
- Proficient in radiographic technique both analog and digital.
- Knowledge of and proven skills in dental equipment operation and maintenance.
- Knowledge and ability to maintain inventory, order supplies, and submit for approval of clinic manager.
- Ability to educate patients on post-operative instructions.
- Knowledge of American Dental Association (ADA) codes and the Medical Assistance system.
- Knowledge of BadgerCare billing procedures preferred.
- Ability to handle multiple tasks simultaneously and efficiently in order to maintain a productive schedule.
- Ability to adopt new policies and procedures as changes occur within the clinic including use of a new electronic health record associated with "meaningful use".
- Excellent organizational skills.
- Ability to adhere to all safety requirements including OSHA, blood borne pathogen and current infection control training.
- Ability to complete weekly sterilization testing, monitoring and documentation.
- Ability to work independently and collaboratively with a team in an educational setting.
- Ability to work effectively with CVTC dental assistant, CVTC dental hygiene, and Marquette dental students.
- Ability to model integrity through self-awareness, personal accountability, ethical behavior, quality standards, and sustainable practices.
- Ability to think critically by applying problem solving practices, acquiring relevant information, using technology and other resources appropriately, and evaluating alternatives.
- Ability to communicate effectively by speaking and writing clearly, concisely, and professionally; practicing active listening; reading critically and adapting communication for audience.
- Ability to recognize personal biases, adapt to different cultural situations, and demonstrate a commitment to respectful interactions with persons of various ethnic, cultural, socio-economic, or educational backgrounds.
- Intermediate knowledge of and skills with technology including software programs for communication, data collection, and decision making including, but not limited to, Microsoft Office 365 Suite.
Qualifications
- Technical diploma in Dental Assistant or Certified Dental Assistant (CDA).
- Minimum of one year of experience as a dental assistant.
- Experience with Patterson Eaglesoft dental software system preferred.
- Bilingual in Hmong or Spanish preferred.
- Current CPR certification; must obtain within three months of hire if not already held.
In evaluating candidates for this position, the College may consider a combination of education, training, and experience which provides the necessary knowledge, skills and abilities to perform duties of position.
CVTC reserves the right to limit applicant consideration from specific geographic regions when differences in state-level policies, laws, or regulatory frameworks present conflicts with institutional standards and/or fiduciary responsibilities. This practice supports compliance, operational integrity, and alignment with the College’s strategic objectives.The College is seeking to attract diverse instructors and staff who can inspire our increasingly diverse student population. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with the world, identify challenges, and to discover, design, and deliver solutions. We value the ability to serve students from a broad range of cultural heritages, socioeconomic backgrounds, genders, abilities, and orientations. Therefore, we seek applicants who demonstrate they understand the benefits of diversity in a higher education community. Consideration will be given to equity-minded individuals committed to collaborating with faculty, staff, administration, students, and community partners who are also committed to closing equity gaps.
Benefits Summary
- Employee Assistance Program (EAP)
- Professional development
- Certified Gold Level Family Friendly Workplace (FFW)
- Access to expansive collection of college and public library resources for personal and professional use
- Free or low-cost services offered by CVTC program students, such as computer repair, automotive repair, Shear Inspiration Salon and Spa, aesthetician services and 620 West restaurant and culinary pop ups
CVTC does not discriminate on the basis of race, color, national origin, sex, disability, or age in its programs and activities. The following person has been designated to handle inquiries regarding the college's non-discrimination policies: Tam Burgau, Vice President of Talent & Culture, 620 W. Clairemont Avenue, Eau Claire, WI 54701, 715-833-6334, WI Relay: 711
