Overview
Location – Hyderabad, Bangalore, Noida
Microsoft Industry Solutions is a global organization hosting over 6,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.
We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you will have the opportunity to contribute to global Microsoft consulting projects. We are looking for project managers with a passion for operational excellence to drive our cloud consumption goals and maximize our customers’ digital transformation outcomes.
The Business Excellence – Operations (BE Ops) organization plays a critical role in enabling delivery success through strong governance, financial discipline, operational rigor, and data-driven insights across ISD engagements.
The Senior Project Manager (SPM) in BE Ops is a senior individual contributor role responsible for driving end-to-end project and portfolio governance, financial predictability, and operational excellence across engagements aligned to an ISD Area.
This role primarily operates as a trusted advisor and orchestrator, enabling delivery teams and Area leadership to achieve predictable, high-quality outcomes, while also requiring direct management of delivery execution in select scenarios.
Responsibilities
Portfolio Governance & Delivery Orchestration
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Own governance across a portfolio of engagements, ensuring alignment to ISD delivery frameworks, processes, and quality standards
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Orchestrate across delivery teams, Area PMs, and stakeholders to ensure successful execution across all lifecycle phases
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Identify cross-project dependencies, risks, and systemic issues, and drive resolution at portfolio level
Financial Management & Predictability
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Own portfolio-level financial oversight including consumption, forecasting, cost management, and revenue predictability
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Drive forecast accuracy and financial discipline across engagements, ensuring timely corrective actions
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Identify financial risks (leakage, overruns, aging engagements) and lead recovery planning
Risk, Issue & Compliance Leadership
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Drive proactive identification and mitigation of risks, issues, and compliance gaps
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Ensure adherence to governance requirements including project hygiene, audit readiness, ISRA compliance, and decrement closure
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Lead structured escalation management with clear resolution ownership and timelines
Executive Reporting & Insights
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Deliver leadership-ready reporting (dashboards, executive summaries, portfolio insights) with clear narratives and actions
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Provide data-driven insights on portfolio health, trends, and areas requiring leadership intervention
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Simplify and standardize reporting frameworks to improve clarity and decision-making
Stakeholder Engagement & Advisory
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Act as a trusted advisor to Area leadership on governance, financials, and operational improvements
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Establish strong communication cadence with stakeholders, ensuring alignment on risks, priorities, and actions
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Influence without direct authority to drive alignment and outcomes
Operational Excellence & Process Improvement
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Identify and drive process improvements, standardization, and efficiency initiatives across engagements
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Lead initiatives to improve project hygiene, delivery consistency, and PMO effectiveness
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Scale best practices across the PMO
Automation & AI Enablement
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Drive adoption of automation, Copilot, and AI-driven solutions to reduce manual effort and improve insights
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Deliver measurable improvements in efficiency, cycle time, or reporting quality
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Promote reusable solutions and best practices across the team
Capability Building & PMO Leadership
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Act as a subject matter expert in areas such as financial governance, reporting, or portfolio management
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Mentor and coach Project Managers and Process Leads to elevate PMO maturity
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Contribute to knowledge sharing, training sessions, and capability development
Competencies:
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Proven experience in supporting complex technology projects or programs, including delivery across scope, cost, schedule, and quality
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Strong background in project/program management and consulting engagements. Proven ability to orchestrate multidisciplinary teams, including data scientists, engineers, architects, and business stakeholders
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Demonstrated ability to manage executive stakeholders, cross‑functional delivery teams, and partners
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Experience in financial governance, forecasting, and commercial management
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Expertise in risk, issue, and change management, including leading scope and budget impact assessments. Proven abilities to manage risks related to Data readiness and quality, Model governance and ethical AI considerations
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Ability to translate requirements along with AI capabilities into business outcomes, aligning use cases to Customer strategy and value realization
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Hands‑on experience in supporting AI‑enabled, data‑driven, or advanced analytics programs, including cloud‑based AI solutions
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Strong understanding of AI concepts, such as Machine Learning (ML), Generative AI, Data platforms, analytics pipelines, and model lifecycle considerations
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Experience in supporting AI solution delivery on cloud platforms, preferably Microsoft technologies such as: Azure AI, Azure OpenAI, Azure Machine Learning, Fabric, or Power Platform (AI Builder / Copilot)
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Experience supporting or leading AI‑related pre‑sales activities, including Use‑case definition, Estimation and capacity planning, Change Requests and solution evolution
Professional Development & Readiness
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Commitment to continuous learning in AI, data, and emerging technologies
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Actively maintains relevant certifications and training across project management, cloud, and AI domains
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Demonstrates a strong consulting mindset, customer empathy, and outcome‑focused delivery leadership
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Familiarity with Azure Dev Ops
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Exposure to LLM and agentic AI
Qualifications
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Required/Minimum Qualifications:
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A Bachelor’s degree in Engineering, Computer Science, IT, or related field (or equivalent experience) with 10+ years of experience with at least 4+ years of experience in Project Management.
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Excellent communication skills are required.
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Demonstrated management of medium to large complexity projects involving employees, external/internal customers, and partners. Ability to work with different Microsoft internal stakeholders.
Additional or Preferred Qualifications:
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Project Management Professional (PMP) certification. AI 900 or any other equivalent certification.
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4+ years financial management experience.
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Agile certification, Scrum Master, Agile Certified Practitioner (PMI-ACP), or Professional Scrum Master One (PSM1) certification.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
