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New Zealand · Auckland, Auckland, New Zealand · Nelson, Nelson Region, New Zealand · Northland, Wellington Region, New Zealand · Marlborough, Auckland, New Zealand · Canterbury, New Zealand · Christchurch, Canterbury, New Zealand, 8011
Someone has to check the work. That someone is you.
Thryv has been helping local businesses compete for over 125 years, from print directories to an AI-powered platform built to grow small businesses through digital marketing. The businesses we work with are the plumber trying to get found on Google, the salon owner who never has time to follow up, the family restaurant competing against chains with bigger budgets.
We give them the tools to compete. And we give the people who work here a career worth having. Our culture runs on accountability, genuine relationships and doing the right thing. We take ownership, back each other and when it goes well, we celebrate it properly.
We are looking for a Fulfilment Quality Analyst in New Zealand to be the checkpoint between the work we produce and the client who receives it.
You will audit, analyse and monitor work across several teams to make sure everything on our SEO accounts is accurate, complete and up to standard. When you find a problem, you document it clearly and give the team the feedback they need to fix it. When the same problem keeps appearing, you are the person who spots the pattern and says something.
This is a full-time, work-from-home role based anywhere in New Zealand. You will work Monday to Friday with an 8:00am NZT start, which gives you real overlap with our United States-based teams.
Work from home, Monday to Friday, with your evenings and weekends genuinely your own. Strong onboarding and coaching from day one. Real progression across our fulfilment, quality and operations teams. A performance incentive plan, annual salary reviews, and daily contact with teams on the other side of the world — at a company that has backed small businesses for 125 years.
Ready to apply?
Hit Apply and send us your CV. We review applications as they arrive, so if this sounds like you, do not sit on it.
Thryv is an equal opportunity employer. We welcome applications from people of all backgrounds and are happy to discuss any adjustments you may need through the recruitment process.
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