Start with what you need
Search by keyword, role, skills, employer, location and minimum salary. No account or subscription needed to begin.
Theme
Layout
Melbourne, Victoria, Australia
Key Responsibilities of the role include;
Acquiring new clients
Owning, managing and responding to RFQ’s, RFI’s and RFP’s
Developing quotes and proposals in conjunction with the Black Box Solutions team
Managing selected key accounts
Establishing and maintaining client relationships across all levels of the organisation
Managing contract renewals for selected existing clients
Development and maintaining an active account plan for key clients
Running regular innovation and roadmap sessions with clients
Pitching solutions and services
Engaging the Solutions and Innovation team to assist with client demonstrations, discovery workshops, RFP responses, presales design, client roadmaps
Selling value to avoid discounting
Achieving and maintaining Vendor certifications
Rigorous maintenance of Salesforce, ensuring that all opportunities are documented and up to date on a regular basis
Achieving quarterly and annual Revenue and Gross Margin targets.
You will have the following skills and experience;
Understanding of the business benefits delivered by integrated CX technologies, including Contact Centre, Contact Centre as a Service (CCaaS) platforms and cloud transformation solutions and their associated consulting, integration, professional services, and ongoing annuity support, and has experience in selling these solutions
High level of business and commercial acumen with an in-depth knowledge of the CX industry (contact centre) and its current events
Understanding of, and abides by, the principles and practices of strategic, value-based selling
Identifies client needs and translates these into sales opportunities for Black Box
Develops and maintains productive relationships with clients, prospective clients, consultants and vendor partners
Exceptional interpersonal, presentation and negotiation skills to engage clients at all levels
Excellent Communication skills – both written and oral
The ability to handle pressure and meet tight deadlines
Strong organisational skills and attention-to-detail with the ability to multi-task and prioritise well in a fast-paced, dynamic work environment
6+ years’ experience with proven track records of exceeding quota and key performance metrics.
Qualification: Bachelor’s degree in business, marketing and/or IT preferred but not essential
Balance Board+
These filters require Balance Board+. Browsing job details is free. Sign in if you already have Plus, or explore the plans.
Discover jobs with the pay, benefits and flexibility you want. Start searching free, explore the details, and use Plus when you want a more precise fit.
Free to search · Free job details · Advanced filters with Plus
Why I built The Balance BoardSearch without being profiled.
Search by keyword, role, skills, employer, location and minimum salary. No account or subscription needed to begin.
Review available pay, benefits, schedules and working arrangements. Open full job details free, including information you can filter with Plus.
Heart an opportunity to save it in My Account. Favorites are free with an account, so you can return to your shortlist later.
Follow the application link to the employer when available. Review the original listing and decide whether it is worth your time.
Narrow by remote or hybrid work, four-day weeks, flexible schedules, office days and travel. Combine the conditions that matter to you.
Filter by time off, employer-paid health coverage, retirement matching and more. Set supported minimums to look beyond a simple benefits checkbox.
Narrow by listing freshness or explore jobs no one has opened yet. Free search still includes our freshest available listings.
No advertising profiles or sale of personal data. We use privacy-focused analytics without linking search terms, filters or results to your account.
Opportunity finder