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Join a high‑performing IT Hostng Support team where your expertise directly powers a large, enterprise-scale technology environment. Based in our Mauritius Office, this role offers hands-on exposure to modern Microsoft infrastructure, virtualised environments, and cloud technologies used across critical datacentre and remote sites.
As an IT Infrastructure Support Engineer, you’ll own the full lifecycle of hosting infrastructure from deployment to optimisation. You will be playing a key role in keeping services secure, resilient, and always available. You’ll work within ITIL best-practice frameworks, collaborate with skilled technical teams, and contribute to continuous service improvement initiatives.
If you’re passionate about infrastructure, enjoy solving complex technical challenges, and want to grow in a stable, globally connected environment, this role offers both depth and progression.
What You’ll Do:
Support Windows Server and virtualised environments (VMware / Hyper‑V)
Manage Active Directory & Azure AD (DNS, DHCP, GPO)
Support Microsoft 365: Exchange Online, Teams & SharePoint
Maintain infrastructure, storage (SAN/NAS), and PKI/CA services
Resolve incidents & service requests via the Service Desk (ITIL-based)
Perform proactive maintenance, system tuning & documentation
Collaborate with technical teams & third‑party suppliers
Take part in an on‑call rotation
What's needed for success - Experience and Qualifications:
Strong experience with Windows ServerVirtualisation experience (VMware or Hyper‑V)
Solid knowledge of AD, Exchange, and O365Experience with PKI / Certificate Authority
Understanding of SAN & NAS storage
Structured, process‑driven approach (ITIL)
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