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Athens, Attica, Greece · Belgrade, Central Serbia, Serbia · Ágios Stéfanos, Attica, Greece · Maglić, Vojvodina, Serbia
Overview As People Business Partner, you will be a key advisor to leaders and line managers across Customer Service & Logistics in our SEEB markets (including Greece, Cyprus, Serbia, Bosnia and Hercegovina and the Baltic countries). You will deliver a people strategy that enables operational excellence, productivity, safety, agility, and future-ready capabilities across a complex, multi-country network. This role plays a critical part in building a high-performing, inclusive, and resilient organization while role-modeling enterprise thinking and an One PepsiCo mindset. Responsibilities
Builds effective partnership with leaders and line managers to deliver the annual People Agenda across all Customer Service & Logistics (CS&L) areas in South East Europe & Baltics (SEEB), as well as to launch key transformational projects in the Supply Chain; Translates HR strategies into actionable plans with clear KPIs and measurable outcomes to drive sustainable business performance; Conducts talent and organizational diagnostics to identify priority areas and deliver high-impact HR solutions that support the CS&L strategy; Leads the implementation of the People Planning Process, facilitating talent discussions at the local/functional level to ensure quality inputs into regional and sector-level planning; Builds strong working relationships with managers and provides support/coaching on any organizational changes, employee relations, and HR-related matters within their teams; Supports all key HR processes within CS&L, such as workforce planning, performance management, talent reviews, and annual business planning; Drives and supports reward and recognition processes for the Supply Chain organization. Collaborate with Supply Chain leaders and cross-functional teams (HR, Legal, Finance, Controlling) to monitor and manage headcount and employment costs. Provides constructive, actionable feedback to both managers and employees to support their continuous improve and high performance; Supports and leads elements of the talent management process, ensuring career conversations happen at all levels and coaching managers where and when needed; Implements and initiates organizational health improvement programs for the Supply Chain organization; Qualifications
Bachelor’s degree required; Master’s degree in HR, Psychology, Business, or related field preferred. 5+ years of relevant HR experience, ideally in international environment. Knowledge of local labor law and understanding of labor relations. Strong interpersonal, communication, and coaching skills. Experience in talent management, employee relations, and HR processes. Ability to build partnerships, influence stakeholders, and manage change. Fluent in English (written and spoken). Proactive mindset, team spirit, and a hands-on approach. Willingness to travel across the market unit
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